Last updated: October 28, 2026
This privacy policy explains what personal information Merzouga Packages collects when you visit merzougapackages.com or contact us about a tour, how we use it and what choices you have.
Who we are
Merzouga Packages is a local tour company based in Merzouga, Morocco. We organise private desert tours, camps and multi-day trips across Morocco. Our website address is https://merzougapackages.com. You can reach us by email at contact@merzougapackages.com or by phone/WhatsApp at +212 673-680712.
What information we collect
- Contact and booking requests: when you use the contact form on our website, write to us by email or message us on WhatsApp, we receive the information you choose to send, such as your name, email address, phone number, the subject of your message and your travel details (dates, number of travellers, preferred tour).
- Technical information: like most websites, our web server records basic technical data such as your IP address, browser type and the pages you visit. This is used to keep the website secure and working properly.
- Visitor counter: our website shows a Flag Counter widget, a third-party service that counts visits by country. It may process your IP address to determine your country.
How we use your information
- To answer your questions and send you a personalised quote.
- To organise and run the tour you book, including transfers, accommodation and activities.
- To contact you before and during your trip about practical arrangements.
- To keep our website secure and to understand, in general terms, how it is used.
We do not sell your personal information, and we do not use it for advertising.
Who we share it with
To deliver your tour, we may share only the necessary details (for example your name, number of travellers and dates) with the partners who provide services during your trip, such as drivers, guides, desert camps and hotels. We may also disclose information if required by law.
Cookies
Our website uses a small number of cookies that are needed for it to work, for example to remember the language you selected and to keep the site fast and secure. If you log in or leave a comment, WordPress may also set cookies to remember your details. You can delete or block cookies in your browser settings; some parts of the site may then not work as expected.
Links and embedded content
Our pages contain links to other websites and services, such as TripAdvisor, Facebook, Instagram, YouTube, Google Maps and Wikipedia. When you click these links or view embedded content, those services may collect information about you under their own privacy policies, which we encourage you to read, for example the Google privacy policy (Google Maps, YouTube) and the Meta privacy policy (Facebook, Instagram).
How long we keep your information
We keep messages and booking details for as long as needed to answer your request, organise your trip and meet our legal and accounting obligations. After that, we delete them or keep them only in anonymous form.
Your rights under this privacy policy
You can ask us at any time to see the personal information we hold about you, to correct it or to delete it. To make a request, email contact@merzougapackages.com. We will reply as soon as possible.
Children
Our website is not aimed at children. Bookings for families and school groups are made by parents, teachers or other responsible adults.
Changes to this privacy policy
We may update this privacy policy from time to time. The date at the top of this page shows when it was last changed.
Contact us
If you have any question about this privacy policy or about your personal information, please contact us or write to contact@merzougapackages.com.